Returns & Exchanges
At Sistaco™, we want you to be completely satisfied with your mineral manicure experience. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused items.
Initiate Your Request
Contact our dedicated customer support team with your order number and reason for return to receive your unique Return Authorization.
Prepare Your Package
Securely pack your unused items in their original packaging, ensuring all components of the mineral bond system are included.
Ship It Back
Affix the provided shipping label and drop off your package at any authorized carrier location to send it back to our warehouse.
Receive Your Refund
Once our quality control team inspects the items, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing